Patient Information  /  Consultation Fees

Consultation fees:

why they exist, and what they cover

A cosmetic consultation at this practice has a fee. This page explains why, what the fee covers, what happens if you decide not to proceed, and how it compares to the “free consultation” model common in the industry.

The short answer: a consultation with a registered medical practitioner is a medical service, and medical services have a fee. The longer answer is worth reading.

Dr Ibrahim Hawli

MBBS  ·  Registered Medical Practitioner  ·  Ahpra MED0002627622

In short

A consultation fee applies for every consultation at this practice, confirmed when you book. It reflects the medical time and expertise you receive: a full clinical assessment, discussion of your options including doing nothing, written consent documentation if you proceed, and honest advice regardless of whether that advice leads to booking a procedure. The fee is payable whether or not you decide to proceed with any treatment. Cosmetic consultations are generally not eligible for Medicare rebate. If you decide not to proceed, no follow-up sales calls occur.

01  /  Why

Why cosmetic consultations
at a medical practice have a fee

A medical consultation has a fee for the same reason any medical service does. It is a professional service delivered by a qualified practitioner over dedicated appointment time.

Practitioner time

30 to 45 minutes of one-to-one time with a registered medical doctor. That time cannot be spent seeing another patient. It is dedicated to you.

Clinical assessment

Not a sales pitch. A proper medical assessment of your concern, medical history, examination findings, and whether cosmetic intervention is appropriate.

Information

Discussion of your options in plain language, realistic outcomes, risks, alternatives, and the option of doing nothing.

Documentation

Notes in your clinical file, photographs as clinical record, and consent documentation if you proceed. Legal and regulatory requirement.

Infrastructure

Clinical space, equipment, sterilisation, medical indemnity, record-keeping systems, compliance framework.

Honest advice

Including advice not to proceed where that is the appropriate recommendation. A practitioner paid for the assessment is not under commercial pressure to recommend procedures.

02  /  Industry Model

Free consultations at other clinics:
what you may be paying for indirectly

The “free consultation” model is common in beauty-focused cosmetic clinics. It is worth understanding what that model actually looks like from the inside.

A free consultation is not free. The cost is recouped through one of the following:

The free consultation model is not necessarily bad, but it is not free, and the trade-offs are real. A patient who understands what they are paying for indirectly can make a better decision about where to attend.

03  /  Your Choice

What happens if you
decide not to proceed

The consultation fee is payable whether or not you decide to proceed with a procedure. Same as any other medical consultation — you pay for the medical time and assessment you have received, not for a subsequent purchase.

If you decide not to proceed

The consultation is complete. Fee settled at time of consultation. No follow-up sales calls. Your clinical record retained — return anytime. If medical referral needed, arranged. No further charges.

If you take time to think

Notes remain in clinical record. If you return within reasonable time (typically 6 months) for same discussion, review appointment may be shorter and correspondingly costed. If circumstances materially changed, fresh consultation may be needed.

If you proceed at consultation

Consultation fee separate from any procedure fee. Procedure fee discussed openly at consultation, in writing, before any consent. Time to consider offered before booking.

04  /  Coverage

Medicare rebates and
health fund coverage

The consultation fee is not billed through Medicare or health funds; it is a private fee, payable at the time of consultation.

MEDICARE

Cosmetic consultations are generally not eligible for Medicare rebate. Medicare covers medical services for medical purposes; purely cosmetic services do not meet this criterion.

WHERE MEDICARE MAY APPLY

If a finding at consultation indicates a medical rather than cosmetic issue (suspicious lesion, medical skin condition, functional problem), that part of the assessment may be eligible through appropriate referral or coding. Discussed at consultation.

PRIVATE HEALTH INSURANCE

Cosmetic procedures generally not covered. Specific policies vary. Contact your health fund directly for information about your policy.

05  /  Payment & Policies

Payment, deposits
and cancellation

Payment methods

Debit card, credit card (Visa/Mastercard), EFTPOS, cash (advise at booking). Payment due at time of consultation. Receipts always provided.

Consultation booking

No deposit required to book a consultation. 24 hours notice requested for reschedule. Same-day cancellations may attract fee, discussed at booking.

Procedure bookings

A deposit may be required to secure procedure booking. Applied against procedure fee if you proceed. Refund policy discussed and confirmed in writing at booking.

Withdrawal of consent

Separate from cancellation policy. You retain right to withdraw consent up to procedure beginning, without penalty. Consultation fees for medical assessment already provided remain payable.

Payment plans

Not offered for consultations. Consultations are single-fee appointments, paid at time of service. For procedures, any arrangements discussed transparently at consultation.

Receipts

Provided for all payments. Where needed for insurance, tax, or personal records, please ask. Receipts include practitioner details and payment breakdown.

06  /  Access

If cost is
a barrier

Fee concerns are a legitimate topic. Being asked to pay a consultation fee is not a barrier to being treated well. If cost is preventing appropriate care, discuss it.

07  /  Common Questions

Questions patients
ask about fees

If your question is not answered here, contact the practice directly.

A consultation with a registered medical practitioner is a medical service, and medical services have a fee. Free consultations at other clinics are recouped through higher procedure prices, pressure to book, shorter appointments, or delegated care. The paid consultation model allows honest advice regardless of whether that advice leads to booking a procedure.

30 to 45 minutes of one-to-one time with Dr Hawli, full clinical assessment, discussion of options including doing nothing, realistic outcome and risks, written summary of recommendation, consent documentation preparation if you proceed, all clinical record-keeping, and referral arrangement where appropriate.

Cosmetic consultations are generally not eligible for Medicare rebate. Where a finding at consultation indicates a medical rather than cosmetic issue, that part of the assessment may be eligible through appropriate referral or coding. This is discussed at consultation if relevant.

Cosmetic consultations are generally not covered by private health insurance. Specific policies vary. Contact your health fund directly for information about your policy.

Payment is due at the time of consultation. Debit card, credit card, EFTPOS or cash accepted.

The consultation fee is settled at the time of consultation. No follow-up sales calls occur. Your clinical record is retained and you can return at any point in the future. If a medical referral is needed, it is arranged. No further charges apply.

No deposit is required for a consultation booking. For procedures, a deposit may be required and the policy is discussed transparently at booking.

For consultations: 24 hours notice is requested for reschedule or cancellation. Same-day cancellations may attract a fee, discussed at booking. All policies provided in writing at booking.

Yes. Receipts are provided for all payments. Where you need a receipt for insurance, tax, or personal record purposes, please ask.

Discuss it openly with the practice. In some cases, arrangements can be made. Alternatively, a GP assessment may be an appropriate first step for medical concerns, and is Medicare-rebated.

08  /  Location

Cosmetic practice
in Glenroy, Melbourne

Level 1, 10 Glenroy Road, Glenroy VIC 3046. Close to Glenroy Station on the Craigieburn line and the Pascoe Vale Road corridor.

Consulting hours: Sunday, Monday, Wednesday, Thursday, 10:00 to 17:00.

Dr Ibrahim Hawli
Written and clinically reviewed by
Dr Ibrahim Hawli, MBBS

Registered medical practitioner, Ahpra registration MED0002627622. Level 1 Certification, American Academy of Aesthetic Medicine.

Last reviewed: [insert month year]  ·  Next review due: [insert month year]

A medical fee.

For medical time.

This page describes the consultation fee structure at Tajmeel Cliniq. All consultations are conducted personally by Dr Ibrahim Hawli, MBBS (Ahpra MED0002627622). The consultation fee is confirmed when you book. Cosmetic consultations are generally not eligible for Medicare rebate. Individual circumstances vary. Surgery is not performed at this practice. Any decision to proceed with a procedure follows an individual consultation and assessment with a registered medical practitioner.