Patient Information

What to expect,

and your rights

A cosmetic consultation is a clinical appointment, not a sales meeting. The pages linked from here explain how that works in practice: what risks any procedure carries, what happens on the day, what informed consent actually requires, what fees are charged and why.

The framework changed on 2 September 2025 when the Australian Health Practitioner Regulation Agency introduced new guidelines. What follows reflects those guidelines.

Dr Ibrahim Hawli

MBBS  ·  Registered Medical Practitioner  ·  Ahpra MED0002627622

In short

Any cosmetic medical procedure carries risks. A consultation is required before any procedure and covers a discussion, examination, information and a decision, in that order. Informed consent must be obtained in both verbal and written plain language form. A consultation fee applies and is not conditional on proceeding. Patients under 18 have a mandatory seven day cooling off period. Surgery is not performed at this practice. Where a specialist opinion is appropriate, that is what will be recommended.

01  /  How To Use This

What this section covers,
and how to use it

The pages linked from this hub sit in a specific order because that is the order they matter.

Risks and safety comes first, because every reader is entitled to see the risk information before anything else. The consultation process covers what happens on the day. Informed consent is the framework governing every decision. Consultation fees covers what is charged and why. FAQs covers the questions most patients ask before booking that are not addressed elsewhere.

If you are booking a consultation, the minimum useful preparation is to read the consultation process page and the informed consent page before you attend. Both are short and both directly affect how you use the appointment.

02  /  Before You Decide

The five pages that
sit under this hub

Each of the pages below covers one aspect of what to expect. They can be read in any order, but they are presented in the order they matter.

You do not need to read all of them before booking. The minimum preparation is the consultation process and informed consent pages.

01
Potential complications

Every cosmetic procedure carries risks. Categories of risk that apply to non surgical cosmetic procedures, factors that make some higher risk, what is done to minimise them, and what to do if something is not right.

02
What happens on the day

The four parts of the appointment: discussion, examination, information, decision. What is assessed, the questions you will be asked, and the questions you should ask.

03
Deciding with information

Not a form you sign on the way in. A defined conversation with specific content the guidelines require. What must be discussed, your right to time, and your right to withdraw at any point.

04
Appointment fee

What is charged and what it covers. Why the fee is not conditional on proceeding, and why there is no financial advantage in deciding to proceed.

05
Common questions

What to bring, whether a referral is required, how records and privacy are handled, rescheduling, and questions from patients travelling from outside Melbourne.

03  /  What Changed

What the September 2025
AHPRA changes mean for you

On 2 September 2025 the Australian Health Practitioner Regulation Agency introduced new guidelines for practitioners performing non surgical cosmetic procedures.

The changes are substantial and they affect what practitioners must do and what patients are entitled to expect. These are minimum requirements. They apply to every practitioner offering these services in Australia.

Advertising must carry practitioner information

You should be able to identify who will perform your procedure before you book. Anonymous or brand-only marketing is no longer compliant.

Testimonials and paid endorsements restricted

Testimonials about regulated services and paid influencer endorsements for higher risk cosmetic procedures are prohibited.

Real time consultation required before prescribing

Real time in person or video consultation is required. Asynchronous prescribing without a genuine consultation is no longer permitted.

Batch prescriptions prohibited

Every prescription decision must be individual.

Mandatory cooling off for patients under 18

Seven day cooling off between informed consent and any non surgical procedure. No money other than the initial consultation fee is payable in that period.

Consent must be verbal and written

In plain language, with the discussion documented. Practitioners must refer where an underlying psychological condition is suspected.

04  /  Your Rights

Your rights as a cosmetic
patient in Australia

Distinct from the practitioner obligations, you have specific rights that apply to any cosmetic consultation.

Any registered practitioner is required to respect these. If you feel any of these rights was not met at any consultation, including this one, you can raise it directly, request the record, or make a formal complaint through Ahpra.

Dr Ibrahim Hawli
05  /  Your Practitioner

Who conducts
your consultation

Consultations at Tajmeel Cliniq are conducted in person by Dr Ibrahim Hawli, MBBS, a medical practitioner registered with the Australian Health Practitioner Regulation Agency. His registration number is MED0002627622 and can be verified on the public register at ahpra.gov.au.

He holds Level 1 Certification with the American Academy of Aesthetic Medicine and has completed advanced training in non surgical nasal assessment with Aesthetic Intelligence. The assessment, the discussion of options, and the consent conversation are all conducted by him directly rather than delegated.

06  /  Book or Ask

Book a consultation
or ask a question

To book, call 0404 342 222 or email info@tajmeelcliniq.com.au. Appointments are by arrangement. No referral is required to attend.

Do not book if your concern is urgent

If your concern is urgent, particularly if you are worried about a change to your face that started suddenly, do not book a cosmetic consultation. Contact a general practitioner or an emergency department. Sudden new facial droop, weakness, or asymmetry with other symptoms can be a stroke, and time to medical treatment is critical.

07  /  Location

Where the clinic is

The practice is at Level 1, 10 Glenroy Road, Glenroy VIC 3046, in the City of Merri Bek, roughly 13 kilometres north of the Melbourne central business district.

Hours are Sunday, Monday, Wednesday and Thursday, 10am to 5pm. Patients attend from Glenroy, Hadfield, Fawkner, Oak Park, Gowanbrae, Pascoe Vale, Coburg North, Broadmeadows, Campbellfield and Craigieburn.

08  /  Common Questions

Questions patients
ask before booking

If your question is not answered here, ask it at your consultation. There is time set aside for exactly that.

Patient information covers everything you should understand before booking or attending a cosmetic consultation: the risks any procedure carries, what happens at the consultation, how informed consent works, what fees are charged and why, and answers to common questions. At this practice, all of this is set out plainly on dedicated pages linked from this hub.

The minimum useful preparation is the consultation process page and the informed consent page. Both are short and both directly affect how you use the appointment. If you have a specific concern, also read the relevant concern page for the anatomy and the assessment approach.

No. You can book directly. Where your concern turns out to have a medical cause rather than a cosmetic one, a referral to the appropriate practitioner will be provided at consultation.

You have the right to know who will perform any procedure, to verify their registration, to ask questions and receive clear answers, to have information in plain language, to have time to consider before deciding, to withdraw consent at any point, to have your records kept confidential, and to decline any part of what is recommended.

The 2 September 2025 guidelines introduced substantial changes to advertising, consent, cooling off periods for patients under 18, and prescribing. Testimonials and paid endorsements for higher risk cosmetic procedures were restricted. Real time consultation was made mandatory before prescribing. Consent must now be in both verbal and written plain language form with the discussion documented.

For patients under 18, yes. A mandatory seven day cooling off period between informed consent and any non surgical cosmetic procedure applies, and no money other than the initial consultation fee is payable in that period. For adults this practice applies the same principle by choice.

Yes, at any point before a procedure is performed, without giving a reason.

You can raise concerns directly with the practice, request your clinical record, or make a formal complaint through the Australian Health Practitioner Regulation Agency at ahpra.gov.au.

Dr Ibrahim Hawli
Written and clinically reviewed by
Dr Ibrahim Hawli, MBBS

Registered medical practitioner, Ahpra registration MED0002627622. Level 1 Certification, American Academy of Aesthetic Medicine. Advanced training in non surgical nasal assessment with Aesthetic Intelligence.

Last reviewed: [insert month year]  ·  Next review due: [insert month year]

Informed decisions

start here.

This page provides general patient information and does not constitute medical advice. Any cosmetic medical procedure carries risks. Individual outcomes vary and not all people are suitable candidates. Surgery is not performed at this practice. Any decision follows an individual consultation and assessment with a registered medical practitioner.